Questions & Answers

I cant find my product 49907 Vintage Holly ML where is it? If no longer on the site how do I print my labels?

Hi Danika,

Item# 49907 has been our new mailing label product that needs to be tested first to make sure of the alignment and dimensions are accurate upon printing that's why it has been halted for quite some time but it has been activated later half month of December.

We hope for your kind understanding.

#49896 GOLD FOIL DOES NOT WORK OR APPEAR ON TEMPLATES

Why is this online software the biggest piece of garbage I have ever used? Everyone should save their money and return these labels and never use this software, this is unbelievable.

EDIT: THIS PRODUCT IS GARBAGE DO NOT BUY

Hi Peter,

We do apologize for the inconvenience this may have caused you. Item# 49896 has been our new mailing label product that needs to be tested first to make sure of the alignment and dimensions are accurate upon printing that's why it has been halted for quite some time but it has been activated later half month of December.

We hope for your kind understanding.

I'm trying to save my project (it's labels that I bought in the store). When I go to save as, it asks for the store - I'm printing these myself. How to I buy pass the store?

Hi Jeanette,

Purpose of asking for the store is to know as to where you have bought that item from whether from our website or to our partner retail store. You can just put N/A if store is not listed on the dropdown and click on "My store is not listed here" box.

Hope this helps.

Copy address from one template to another - is this possible

Hi Ben,

Yes, you can by going to Preview & New Page and choose Synchronize content in all cards/labels as shown below.

Hi Marlene,

If you already have the photo/image, you can upload it using the Image option from the top menu. Just make sure that the logo should be in .png,jpg,jpeg format and should not be more than 5MB in size.

How do I insert a photo into my card?

The printing on these is trash and the website is borderline prehistoric with how crappy the interface is. I made an entire sheet of labels, on the screen everything looked nicely centered and ready to be printed. Once I printed them, NOTHING stayed centered and not only did i waste a bunch of labels, but my time. I'm never buying this brand again. I'll stick to Avery products instead. 

Copy address from one template to another - is this possible

I'm trying to save my project (it's labels that I bought in the store). When I go to save as, it asks for the store - I'm printing these myself. How to I buy pass the store? 

 #49896 GOLD FOIL DOES NOT WORK OR APPEAR ON TEMPLATES

Why is this online software the biggest piece of garbage I have ever used? Everyone should save their money and return these labels and never use this software, this is unbelievable.

EDIT: THIS PRODUCT IS GARBAGE DO NOT BUY